Facilities Manager – Central Region
Service: Corporate Services
Salary: £37,211 - £41,518 plus an additional £480 homeworking allowance FTE per annum
(£29,768.80 - £33,214.40 per annum for part-time, 29.6 hours per week)
Location: Homebased
Hours: 26.6 hours per week (part-time)
There may be an opportunity for a full-time role (37 hours) depending on experience and flexibility for travel. We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Facilities Manager to lead and support the delivery of high-quality facilities management services across the Central region of England. The role is responsible for ensuring a safe, compliant, and efficient working environment across a diverse property portfolio, while driving operational excellence and supporting organisational objectives.
You will work closely with regional stakeholders, service providers, and operational teams to oversee property maintenance, health and safety compliance, contractor management, workplace projects, and business continuity planning. There is a real opportunity to shape facilities operations across the region, implement best practices, and contribute to strategic property and workplace initiatives while developing strong leadership and stakeholder management skills.
Main Responsibilities:
• Conduct Health and Safety site audits to a schedule across Family Action’s Central region. This will involve travel throughout the region.
• Support local managers with risk assessments across Family Action’s Central region.
• Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
• To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
• Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
• Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
• Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
• Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
• Member of IWFM to at minimum at Affiliate level (or equivalent).
• Trained to IOSH Managing Safely Level, NEBOSH preferred.
• Good working knowledge of standards and legislation applicable to Facilities Management.
• Experience of delivering site relocation and mobilisation projects.
• A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
• Experience of setting up new properties, developing systems, and manging projects.
• Experience with Office 365, One Drive, Outlook, Word, and Excel.
• Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
• Experience of working within a team providing a service to others.
• To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
• A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
• To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
• To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
• To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Basic Check
Benefits:
- an annual paid leave entitlement that commences at 30 working days (pro-rata) plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 31st July 2026 at 11.59 pm
Interviews are scheduled to take place from August virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
