Wiltshire SENDIASS Project Manager

Job Reference:
1570
Location:
Wiltshire
Hours of Work:
29.6 – 37 hours per week (part time/full time)
Salary:
£32,311 - £35,800 FTE, plus £480 home-based allowance FTE per annum (pro rata for part-time hours)
Contract Type:
Permanent
Closing Date:
19 Oct 2025

About the role

ID: 1570 Wiltshire SENDIASS Project Manager

Services: Wiltshire SENDIAS Service

Salary: £32,311 - £35,800 FTE per annum, plus £480 home-based allowance FTE per annum (pro rata for part-time hours)

Location: Home Based with the requirement for frequent local travel and some national travel

Hours: 29.6 – 37 hours per week (0.8 – 1.0), to be negotiated with the successful candidate

Contract: Permanent

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

As Wiltshire SENDIASS Project Manager, you will lead on the management and delivery of the Wiltshire Special Education Needs and Disabilities Information and Advice Service. This service inform parents, children and young people who reside in Wiltshire of their rights in the SEND process, by keeping abreast of education and other relevant legislation and SEND policy and supporting their navigation through the SEND assessment process.

With a solution-focused, change management approach, the post holder will oversee a team of experienced Case Officers and a Triage and Information Officer (TIO) and volunteers, and hold a small-medium complex caseload, depending on demand.

This role includes responsibility for leading the team and supporting wider development of the service in line with the service’s continuous improvement and development plan.

The Wiltshire SENDIASS Project Manager will ensure the service meets the statutory duties as set out in the Children and Families Act (CFA) 2014 and the SEND Code of Practice, as well as ensuring the service meets all criteria within the minimum IASS standards.

To join us as Wiltshire SENDIASS Project Manager, you will have a recognised professional qualification in education, health, social work or equivalent; evidence of completing (or being willing to complete during induction) IPSEA Levels 1-3, plus a commitment to continuous learning and professional development.

Main Responsibilities:
• You will manage a small team of staff, and potentially volunteers, leading the team in a child focused approach to improving outcomes. You will also hold a small-medium, complex caseload of your own.

• You will ensure that the service meets its statutory duties as set out on the Children and Families Act 2014 and is delivered in accordance with the SEND Code of Practice, as well as ensuring that the service meets all the criteria within the minimum IASS standards.
Main Requirements (for full details of responsibilities, please check the accompanying job description and person specification).
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Child and Adult Workforce, including Enhanced with Children’s Barred List

Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rata)
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing date: Sunday 19th October
Interviews: Tuesday 28th October

Please Note: We reserve the right to close this application early should suitable applications be received prior to the advertised closing date.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Helen Wemyss, South West Operational Manager: helen.wemyss@family-action.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.