ID: 1575 Children’s Trauma Therapy Service Triage Administrator
Service: Children’s Trauma Therapy Service, Bradford
Salary: £24,206 FTE per annum (£12,103 pro rata per annum)
Location: Hybrid (Home Based/ Office in Central Bradford)
This role will be largely home-based, although we anticipate that initial induction into the role will require additional time in the office. Our office space is wheelchair accessible.
Hours: 18.5 hours per week (part-time)
Contract: Permanent
Family Action & the Role’s Impact:
Are you a skilled administrator with experience of working alongside professionals supporting fami-lies? Do you want to be part of an award-winning organisation that makes a difference?
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to fami-lies and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
We are looking for an administrator to join our Bradford Childrens Trauma Therapy Service to support the work of the therapy team. Bradford CTTS offers therapy to children and families who have experienced trauma through emotional, physical, sexual, domestic abuse and/or neglect and traumatic bereavement.
Main Requirements
You will be skilled as an administrator and able to manage a busy role. You will have experience of sup-porting the work of a therapeutic team or professionals, ideally who support children and families expe-riencing trauma. You will be responsible for the initial triage of referrals and able to offer advice regard-ing access to the service and signposting information, as well as the administration of the client’s jour-ney through our service. You will have excellent IT skills and be able to keep accurate and concise rec-ords.
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days, plus bank holidays.
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
We are forward looking, ambitious and committed to continuous improvement. We are a people fo-cused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 13 October at 23:59
Interviews are scheduled to take place week beginning 20 October 2025
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email the recruiting manager: rebekah.eames@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diver-sity will lead to even greater results for families and children and strive for our workforce to be truly rep-resentative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.
