ID: 1528 Family Time Supervisor
Salary: Grade 2 Point 15: Starting at £24,206 FTE per annum (£11,121.68 per annum, pro rata)
Location: Sunlight Centre, Richmond Road, Gillingham, Kent ME7
Hours: Part-time (open to negotiation, starting from 17 hours a week) with option for overtime
Contract: Permanent (open to a sessional arrangement - salary will be paid per hour)
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
You will be working closely with the Service Manager, Coordinator and Medway Children’s Services to provide a safe, happy and positive experience for families, children and young people who have been referred to the service. You will provide Supervised Family Time for those referred to the service by their Social Workers and will provide a safe and welcoming environment where families are able to build trusting relationships and where appropriate receive support, advice and guidance.
We are looking for Supervisors to work across weekdays and Saturdays on a permanent basis, however we are always interested in talking to anyone interested in sessional work.
Main Responsibilities:
• To support the delivery of safe and effective supervised Family Time sessions.
• To promote and maintain Family Time arrangements that are agreed between all parties, including respecting the wishes of children and young people.
• To ensure you have an understanding of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare and safety of children and vulnerable adults, undertaking risk assessments before each session ensuring that the risks identified by Social Workers are mitigated.
• To ensure that all supervised Family Time sessions are managed to ensure as positive experience for the children and young people as possible.
• To recognise any risks of harm and intervene appropriately to de-escalate the risks or bring in additional support as required to safeguard the children.
• To keep records of your work using Family Action systems, adhere to confidentiality, information sharing protocols and risk assessment processes.
Main Requirements (for details check the job description and person specification):
• Educated to level two or above (or working towards) with experience of or a recognised professional qualification in social work, health, education, early years, youth work or equivalent, and evidence of a commitment to continuing learning and professional development.
• The ability to work with families in conflict and the importance of remaining impartial, objective and focused on the needs of the child/children at all times.
• Understanding of child development, attachment and appropriate parenting approaches.
• The ability to demonstrate an understanding of safe working practices, risk assessment and risk management.
• Excellent verbal, listening and written skills, including basic IT skills.
• Good planning and excellent report writing and record keeping skills. Experience of and ability to use MS Office applications and electronic recording systems.
• The ability to priorities and organise workload effectively including the timely completion and submission of case records and reports.
• Understanding of the needs of families / individuals, and of the impact of disadvantage and social exclusion and a commitment to and willingness to promote inclusion and equality of opportunity for all.
• Ability to align with and support Family Action’s mission and values.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with Children’s Barred List DBS Check.
Benefits:
- an annual paid leave entitlement that commences at 25 working days rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata for part time).
- up to 6% matched-pension contributions.
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
- enhanced paid sick leave and paid family leave provisions;
- eye care and winter flu jabs vouchers,
- cycle to work scheme,
- investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date : Monday 11th August 2025 at 23:59
• To learn more about Family Action: Recruitment Pack
• To learn more about our terms & conditions: Summary Terms & Conditions of Employment
• To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Zoe Hill: zoe.hill@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
