Family Coach (Health Promotion)
Service: Change4Life
Location: (Kensington and Chelsea and Westminster
Hours: 29.6 hours per week (part-time)
Salary: £32,750- £35,564 FTE per annum inclusive of the Inner London weighting (£26,200 - £28,451.20 per annum for part-time, 29.6 hours per week)
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Change4Life takes a holistic and community-based approach, improving and promoting the physical and emotional health & wellbeing of children and their families with a lasting impact. You will join a dynamic service that takes a preventative and whole systems approach to tackling childhood obesity and health inequalities at a time when supporting disadvantaged members of our society is more essential than ever.
As a Family Coach, you’ll be passionate about transforming the lives of children, young people and their families aged 5-19 (or up to 25 with Special Educational Needs and Disabilities) to lead healthier, more active lives. You’ll deliver engaging, tailored, evidence-based health and wellbeing programmes through one-to-one sessions and group-based settings, empowering children, young people and families to make informed and sustainable lifestyle choices.
You will be passionate about delivering personalised support in community spaces, schools and homes across Kensington and Chelsea and Westminster City Council, building trusted relationships and consistently promoting the Change4Life health messages.
You will also join a dynamic, preventative service that takes a whole-systems approach to tackling childhood obesity and health inequalities – at a time when supporting disadvantaged members of our society is more essential than ever. This is a unique opportunity to contribute to an innovative, borough-wide initiative that blends holistic health promotion with community-based engagement. This role is ideal for someone with experience in behaviour change, nutrition, and physical activity, who thrives in a person-centred, empowering environment.
Main Responsibilities
• Deliver personalised one-to-one sessions with children, young people, and families, focusing on nutrition and physical activity.
• Support families to identify their needs and co-create realistic, achievable health and wellbeing goals.
• Support the delivery and coordination of Change4Life Clubs.
• Adapt approaches and communication styles to meet the needs of children and young people with SEND, ensuring inclusivity and accessible support.
• Work collaboratively with local partners, schools, school nurses, children’s centres and youth organisations.
• Build strong, trusted relationships with families to encourage behaviour change.
• Maintain accurate records of assessments, sessions and monitor impact trough child and family voice.
• Ensure all safeguarding, health and safety, data protection and lone-working policies are followed at all times.
Main Requirements (for details check the job description and person specification)
Qualifications/Education:
• NVQ Level 3 or equivalent experience in health, education, social work, or equivalent experience with children and young people and health and wellbeing promotion.
Experience:
• Experience of delivering health promotion programmes of support to facilitate sustained behaviour change to health and wellbeing with knowledge and experience of delivering group and 1:1 evidence-based interventions to support families.
• Experience of working in multi – disciplinary teams and ability to build, develop and maintain effective working relationships with key stakeholder especially staff in Schools, Children’s Centres and Family Hubs.
• Experience of taking a whole family approach, agreeing targets in consultation with children, young people and their families and monitoring, evaluating and measuring progress.
• Experience working with children and young people with SEND.
• Experience working in group settings.
Knowledge/Skills:
• Understanding of preventative strategies, health inequalities/barriers encountered by children's young people and families and of the wider social factors (determinants) that affect people's well-being – specifically those in Kensington and Chelsea and Westminster.
• Understanding of Trauma Informed practice and understanding of Adverse Childhood Experiences and its relationship to health and wellbeing.
• Good record keeping skills and confidence using database systems to accurately record, monitor and report on activities and outcomes.
• Strong communication, facilitation and interpersonal skills.
Benefits:
• An annual paid leave entitlement of up to 30 working days plus bank holidays.
• Up to 6% matched-pension contributions – flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
• Enhanced paid sick leave and paid family leave provisions.
• Eye care and winter flu jab vouchers.
• Cycle to work scheme
• Investing in your professional development with ongoing training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
To Apply:
• Click the ‘Apply Now’ link below and fill out our digital application form.
• Closing date: Sunday 23rd November 2025 23.59pm
Interviews are scheduled to take place W/C 1st December 2025 in person, with slots throughout the working day and early/afternoon slots available. Please note, virtual interview slots are only offered in exceptional circumstances to support a fair and consistent recruitment process.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: george.bradley@family-action.org.uk
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
